latorthy's profile

New Poster

 • 

1 Message

Sunday, September 6th, 2020 1:00 PM

Closed

Peacock on Xfinity is worthless

Ever since I set up my account, Peacock on Xfinity has been worthless.  It takes 3 or 4 minutes to open on a good day, but half the time it just freezes.  On those days I am lucky enough to connect, it freezes after 10 minutes or so.  Yes, I have reset my box.  Yes, all other apps (Hulu, Negtflix and Amazon) work fine. It would seem that an ISP that provides its own content could get this right.  I see online that this is a regular issue.  Any assistance would be appreciated.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

24.6K Messages

5 years ago


@latorthy wrote:

Ever since I set up my account, Peacock on Xfinity has been worthless.  It takes 3 or 4 minutes to open on a good day, but half the time it just freezes.  On those days I am lucky enough to connect, it freezes after 10 minutes or so.  Yes, I have reset my box.  Yes, all other apps (Hulu, Negtflix and Amazon) work fine. It would seem that an ISP that provides its own content could get this right.  I see online that this is a regular issue.  Any assistance would be appreciated.


do you have more than one set top box? if so, do they all have the same problem? 

forum icon

New to the Community?

Start Here