Visitor
•
1 Message
Parental control pin
I've tried all numbers I can think of to unlock parental controls at my residence and it wont work so how do I reset it..
Visitor
•
1 Message
I've tried all numbers I can think of to unlock parental controls at my residence and it wont work so how do I reset it..
XfinityJustinM
Official Employee
•
542 Messages
11 hours ago
Hello @user_wfwtkk, that is sure a lot of number punching you have done there! We should be able to get things reset on our end. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
0
0