Visitor

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1 Message

Friday, June 19th, 2026 12:33 PM

Paramount streaming issues

Streaming service for Paramount is terrible.  Constantly freezes, out of focus.  Often completely fails.  What is the problem?  
We do not have issues with any other stream, i.e. Netflix, Prime, Hulu.

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Official Employee

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2.2K Messages

3 hours ago

Hey @user_7uyr5b , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding Paramount. I would be more than happy to offer my assistance looking into this further for you. Are you having the same issue on all devices? Does this happen through the cable box only or through the app on a smart TV?

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