once again app fails

it seems like they are pushing out an update and suddenly i get nothing on the xfinity smart tv app. stream... i don't understand why they can't program these sytems better and test them for fucntionality before they send them out. or they warn us ahead of time and give us credit on payments for the frustration.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Accepted Solution

CCAlicia

Contributor

•

250 Messages

3 years ago

Hi @Frank4014 Thank you for taking the time to reach out to us through Xfinity forums! Oh no! How frustrating! You have reached the right place for assistance. Are you still experiencing issues with the app?

0

Frank4014

Contributor

•

27 Messages

3 years ago

It finally seems to be working but this has happened too many times

1

0

CCEthan

Official Employee

•

1.4K Messages

I understand and we are always happy to do what we can. Let us know if it happens again to check it in real time.

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

3 years ago

0

Xfinity Stream Website

Frank4014

once again app fails

CCAlicia

Frank4014

CCEthan

New to the Community?