Visitor
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1 Message
No volume on tv but there is volume on streaming channels
I’m getting no volume on Xfinity, but when I switch to other streaming services they are working. Also the volume is working on Xfinity channels on a different tv in another room
XfinityDemitrius
Official Employee
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3.2K Messages
38 minutes ago
Hey @user_skm4kd, Thank you for visiting our official Xfinity Forums Community support page. Very strange that you are not receiving audio when watching your Xfinity Video services. Are you using a set-top box or Xfinity Stream App? What troubleshooting steps have you already taken as well to try and restore the audio feed? We hope to hear from you soon.
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