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user_9d7761
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Visitor

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1 Message

Monday, December 5th, 2022 7:33 PM

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No sound when streaming fox news on laptop, all other stations are working fine.

I am streaming on my laptop xfinity tv go and I can hear the sound on every channel but fox news! How do I fix this? 

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3 years ago

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CCGabby

Retired Employee

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1.5K Messages

3 years ago

Hello @user_9d7761, we appreciate you taking the time to reach out to our team on Forums. We know how frustrating it can be to experience issues while trying to enjoy some TV. Can you please advise if you're experiencing the issue on a single device or multiple? 

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user_0150fb

Visitor

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1 Message

3 years ago

I have the same problem. Specifically happens on one device, an HP laptop; works fine on iPad.

What do I do to get audio with fox news (the only channel I really care about anyway)

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XfinityPeterH

Official Employee

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2.8K Messages

Hello @user_0150fb and thanks for your comment. Having audio issues would be frustrating. I know I would be reaching out if I was having any issue too! Have you done any troubleshooting such as clear cache and cookies? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

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user_d2ddb8

Visitor

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2 Messages

For me problem with sound for channel 265 is on my Dell lap top.  Sound for 265 on my lenovo is perfect

3 years ago

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user_d2ddb8

Visitor

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2 Messages

Why no sound only for channel 265 Fox News on my Dell laptop while all other channels have perfect audio.

3 years ago

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CCBrandon1

Problem Solver

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770 Messages

@user_d2ddb8, thank you for your comment. Audio issues can come from a number of different sources, and for this I would start by doing some resets, and checking for updates. Were you able to find relief yet?

I no longer work for Comcast.

3 years ago

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