21 Messages
Newsmax Channel Constantly Freezing
Starting on 12/22/2025 while watching Newsmax on the Xfinity Stream App Newsmax has been constantly freezing. I have to back out of the channel and hit watch. Channel plays for a short time and freezes repeatedly. I use both a Roku 4K Express and a Roku stick to watch TV programs through the Xfinity Stream App. On 12/22/25 the Newsmax Channel started freezing for no reason. It occurs on both devices. There is no such issue like this on other channels in my package. I have been using these devices for over three years now and have never had an issue like this with a particular channel.
I have wasted so much time in trying to resolve this issue. Unplugging my modem and restarting along with the router. Restarting the devices over and over again to no avail. Deleteing the XFinity stream all and reinstalling numerous times. The same thing happened in February of 2025. It took over two weeks to resolve that problem.
I also have an Apple TV device and watching Newsmax through the XF Streaming App results in buffering. Watching Newsmax through the XFinity Stream app on my Apple IPhone results in minor buffering but no freezing. Watching Newsmax thru the XF Stream app on my desktop there are no problems. I have called Newsmax directly and was informed that they were not experiencing any issues with their streaming broadcast.
This is a very frustrating issue and Newsmax is one of the channels that we spend much time watching. I have been a Comcast customer for over 41 years, and a so called "Diamond" customer.
This seems to be a problem between XFinity and Roku and the engineers have to figure it out. If XFinity is really serious about not losing a customer such as myself, this problem better be investigated and resolved quickly. I am at my wits end.
Anybody else experiencing these issues?




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