Visitor

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1 Message

11/11/2026 3:38 AM

New Streaming App

I’m extremely disappointed in the new app! First of all, there was no notice that it was being changed. Secondly and most importantly it is so very difficult to use- I cannot get the easy overview of what is showing on my favorite channels by the hour and day. It appears I cannot earmark my favorites any longer? I now have to scroll endlessly to find what I’m looking for. I’m also not seeing the highlights of what the movie is about or what guests will be appearing on shows. You’ve made the streaming process much,much more difficult and a truly unpleasant experience. Please switch back to the previous app- it worked great!

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Official Employee

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4.6K Messages

12 minutes ago

Hey there, @user_44tfea, thanks for providing your feedback regarding the streaming app! With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution.

Regular Visitor

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4 Messages

2 minutes ago

I hate the new Xfinity streaming app. it is unusable. I hate it, will not use it anymore. I will use the tv features instead. 

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