Visitor

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6 Messages

11/10/2026 2:20 PM

New streaming app

I can’t find where the tv shows episodes are listed. I sometimes miss seeing one so I look there 

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Visitor

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1 Message

3 days ago

Also my favorites have disappeared. On the recordings page it no longer shows how much space is available. I used this all the time. Also on the live tv page you used to be able to look for a station by searching for a channel number. Can’t anymore!  Have to scroll through the whole channel lineup to find what you want. Also you can only see four channels per page on my iPad as you scroll. It used to be ten or more. Plus, on the home page, they wiped out the stations I usually watch. 

WHO OK’D ALL OF THESE CHANGES!!!! Change is only good if there are improvements. Don’t see any here. 

Visitor

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5 Messages

@user_n8zhzg​ totally agree. This new update is terrible and removes many of the popular features. 

Visitor

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6 Messages

You can no longer see scheduled recordings or access and restore recently deleted recordings. And I agree that it must show percentage used. All three of these features I use daily. App developers please fix!!

Visitor

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5 Messages

It's really unbelievable how bad this update was. Navigation, Favorites, channel names and the ability to enter a direct channel number ----- it's as if Comcast simply doesn't care about the customer experience anymore.  I can't believe they beta tested this or did user-acceptance testing.  If they had, they wouldn't have released this clearly inferior update.  Certainly hope they listen to the feedback and all the critical reviews.

Visitor

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6 Messages

I hate the 10 second fast forward on my phone & IPad. What happened to the yellow fast forward. It may be on the tv but I’m out of town. 

worse “upgrade” ever. 

Official Employee

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1.3K Messages

Thank you for letting us know that this is a feature you appreciated, @user_0a4087. We have a team that is looking into the features that many of us miss most. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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6 Messages

1 hour ago

Every time I want to slow forward by 10 seconds I get a message that says There is a Technical Fault. Please try again later. It forces you to start the whole show over. 

Y’all have ruined Xfinity for me. I’m looking for another service like You Tube Tv. Awful service 

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