Visitor

 • 

1 Message

Tuesday, May 12th, 2026 1:09 AM

Need Help! Disney+/Hulu bundle is stuck in a Loop

My Disney+/Hulu bundle is stuck in a StreamStore dashboard loop showing a Xumo hardware error. Standard customer service cannot fix this. I need a Tier-2 technician to manually refresh and reprovision my StreamStore Entitlements so the activation token transfers to MyDisney.

Oldest First
Selected Oldest First

Official Employee

 • 

2.6K Messages

4 hours ago

Hey @cryptocurrencyking9. Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist with the Disney+/Hulu bundle activation. Could you please provide more detail into your inquiry such as the steps you took for activation, exact error code/message, picture of the error being received and more? We hope to hear from you soon.

forum icon

New to the Community?

Start Here