Visitor
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1 Message
Missing Partial Audio for Specific Episode
I am attempting to watch 9-1-1 Lone Star Season 2 Episode 11 and I am only receiving the background audio (story music) and no dialogue or in-world audio (cars, machines, etc...) I check the previous episode, and all audio works fine, I also watched episodes from 9-1-1 and The Rookie on the same day with no issues. Just for the sake of mentioning it, I am on a laptop using Chrome web browser but I've always used that.
XfinityAirelle
Official Employee
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2.7K Messages
4 years ago
Hi there @user_3ca878! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there!
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