1 Message

Thursday, November 24th, 2022 11:16 PM

Missing Channels

​My xfinity steam app on my Roku devices is only showing three channels all, weather channels. How do i fix?​

Official Employee


601 Messages

4 months ago

Hello @user_3479ba! We're working on getting this resolved. In the meantime, troubleshooting may help. Could you please send our team a direct message with your full name and full address?


 "Search for Xfinity Support" won't work. To send a "Direct Messaging" message to Xfinity Support:


  • Click "Sign In" if necessary



  • Click the "New message" (pencil and paper) icon


  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there


  • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
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