nicksteel's profile

New Poster

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8 Messages

Saturday, June 5th, 2021 6:33 PM

Closed

Message appears while watching an https://www.xfinity.com/stream/ show on my computer.

Is there any way to suppress these messages from occurring during viewing?

https://imgur.com/jnqUDH0

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Official Employee

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2.3K Messages

4 years ago

Greetings, @nicksteel! Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I wasn't able to see what messages you were referring to with the link you provided. Can you tell me a little more about what you are seeing when you try to stream?

New Poster

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8 Messages

The "Transferring message"  stays on.

https://imgur.com/z149XXO

Official Employee

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1.9K Messages

Thank you for providing the image. Does the "transferring message" interrupt the viewing of the program on Xfinity Stream or is it just continuous at the bottom of the screen? I look forward to your response, so we may assist.  

I am an Official Xfinity Employee.
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New Poster

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8 Messages

Stays on, if it comes on.  Sometimes it does not appear.

Retired Employee

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1.4K Messages

Does this happen with any show you watch or is it with a particular network and or show/movie? 

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