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Sunday, February 19th, 2023

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Maintaining access to Xfinity Stream app and purchases if I leave Xfinity?

So, I haven’t been happy lately with the quality of Xfinity’s service. And honestly have been thinking of possibly making the switch from Xfinity to DIRECTV.

I’ve been with Xfinity for a long time now. And of course, I use the Xfinity Stream app. In Xfinity Stream, I have purchased many movies and tv programs and basically built a digital library of movie and tv purchases in Xfinity Stream.

This may seem a silly question but I am curious. If I were to tell Xfinity I’m no longer interested in having cable service through them (and I make the switch to DIRECTV) will I lose access to my Xfinity Stream account and all the movies and tv shows I’ve spent my money purchasing? I figure since I spent money purchasing those programs (just like I purchase movies and tv shows on Amazon Prime Video, for example) I should still be able to log into Xfinity Stream and watch my previous purchases. Anyone know if that would be possible?

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26.6K Messages

2 years ago

... I should still be able to log into Xfinity Stream and watch my previous purchases. ...

Please see "What happens to my purchases if I disconnect Xfinity service?" about halfway down the page at https://www.xfinity.com/support/articles/xfinity-on-demand-purchases.

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