1 Message
iPad xfinity stream app audio video out of sync
Using Xfinity Stream with To Go Channels - two channels WE and BBCAM have been out of sync for video/audio for several weeks. Closed app and restarted; deleted app and reinstalled and it did nothing. If using at home with HD channels available - all is fine. But even on home network, the To Go channels are out of sync. Tried contacting Xfinity - never called me as requested.
XfinityAirelle
Official Employee
•
2K Messages
1 year ago
Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a message, you must be signed in. Please click the envelope icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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