U

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Sunday, May 14th, 2023 5:29 PM

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inconsistent digital streaming on xfinity app

I stream episodes on my Sony TV through the Xfinity app. The quality of the program streaming is inconsistent, going from great to super cloudy, in and out during the entire show. Today I streamed the same show/episode through Amazon/Paramount+ and had no issues whatsoever. What can I do to improve the Xfinity app streaming quality?

Problem Solver

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743 Messages

2 years ago

Hello @user_8293fa! Thank you for reaching out on our community forum. I hate to hear you're having this issue. Since it's only happening on the stream app, have you tried uninstalling and reinstalling, or checking to make sure you have the latest version?

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