I hope somebody reading this can finally help get this fixed!

@XfinityTravis​ Thank you for the response. I was told roughly 7 months ago that this would be looked into but apparently it wasn't . I was wondering if you folks can directly contact the people who could actually make that adjustment, or provide me with the name or number of that department.  Whether it be the Pittsburgh pirates, AT&T Sportsnet, or whomever. I'm thinking it's a no-brainer to give that option to make a series recording available. So hopefully you can find for me the exact person, people, Department Etc that can actually get this done. Thank you so much!

@user_65fcef I realize it's frustrating and tedious. Oftentimes sports are not set up series, so they won't have the option to be recorded that way. I sincerely regret any inconvenience this causes.

"I'm sorry" and, and "I know this is an inconvenience", doesn't quite cut it here. Whoever is in charge of making the decision of whether to have a series available for Pittsburgh Pirates games needs to be contacted, because this was available in the past and there's no logical reason why this should not be available. Also, being that this is an Xfinity app, I  ask you kind folks to do a little research and find out exactly what department can make this decision, or at least knows who can make the decision. In my heart of hearts, I know this can get done!

I completely understand how frustrating this would be, @user_65fcef . While I wish there was more we could do to help here it is correct that recording options for programming is determined by the networks themselves. This means you would need to reach out to the network to provide feedback about this option or for more information on how to record from them. Thank you for understanding!

I've been a customer for a long time, I think it would be great if you folks would reach out instead of me having to do it. I'm sure you folks would have better luck than me at navigating that web. I was promised last year that you folks would look into this. I'm assuming that you are not going to do anything on this subject and will just leave it all up to me to try to figure it out. I will not comment further.