Contributor
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40 Messages
I have a new Smart TV with the Xfinity Stream App. I don't need the X1 set top box any more. What do I do with it?
Do I need to hang onto the box -- and keep paying for it -- even though I'm not using it any more?
Contributor
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40 Messages
Do I need to hang onto the box -- and keep paying for it -- even though I'm not using it any more?
XfinityJanelle
Official Employee
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2.5K Messages
4 hours ago
Hi @user_g29l3k Thank you for your question today on the Xfinity Community Forums. Your cable box can be returned to the local Xfinity store, where a receipt for return will be given to you. The box would then be removed from the account and billing would stop.
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