Hulu/Disney+ Activation issues

No purple activation under “Xfinity.com/yoursubscriptions” or when I look at my subscriptions on the app

I’ve tried logging in on multiple devices. I never received a Hulu activation email. It’s been a couple of days and I am still not able to activate Hulu/disney

I’ve called customer service and used the live agent feature multiple times and they were no help. I just kept getting sent a link via email and text sending me to Xfinity.com/yoursubscriptions. I was also sent the Hulu/disney bundle guide which was help I do not have the option to activate Hulu/disney