Visitor
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1 Message
How to contact a Netflex order that I am billed on my Xfinity account
When i upgraded to my I phone 17 the girl told me she had canceled my netflex account but I am still being charged. How do I get rid of this $24.99 charge each month???
XfinityFrank
Official Employee
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2K Messages
3 hours ago
Hi there, @Angell! Thanks for reaching out to us here on the Community Forum, and sorry to hear about the trouble with getting Netflix deactivated. We can help! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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