Visitor

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1 Message

Monday, July 28th, 2025

How can I cancel Netflix? Been dropped SIX times by customer service phone number.

I am trying to cancel Netflix that I get through you. I've had SIX disconnected calls and am losing my patience.

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Official Employee

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2.8K Messages

3 days ago

 

user_n2s5jx Hi there! We are sorry to hear you have not had a good experience over the phone. Our team can help! To cancel your Netflix subscription billed through Xfinity, you'll need to manage it through your Xfinity account, not directly through Netflix. You can do this by accessing your Xfinity account online or through the Xfinity app and navigating to the "Manage Subscriptions" section. There, you can locate your Netflix subscription and cancel it.
 
Give it a try and let us know if you have any issues and we will be happy to assist you further. 

 

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