U

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1 Message

Wednesday, April 16th, 2025 1:19 AM

help with peacock

Hello 

I have a premimum xfinity account.  I have the xumo box which come with free peacock access.  However peacock asks me to sign in and then to pay to access the service.  I have tried following all the steps but I always end up on an offer page.  why can't I access it for free as advertised by xfinity?

Official Employee

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2.2K Messages

12 days ago

 

user_b16b45 Hey there! Thanks for posting on our Community Forums. Are you logging in with the primary Xfinity ID? Is this happening when you try to access Peacock on other devices as well? 

 

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