Hey there, @user_75bc47, thanks for reaching out through Xfinity Forums regarding your HBO Max subscription. Your HBO Max subscription doesn’t necessarily include the same live channels as an Xfinity TV package. Are you looking for TBS, TNT, and sports channels in the Max app or in your Xfinity channel lineup?
Thank you for confirming that @user_75bc47! A subscription to HBO Max adds the HBO channels, On Demand content, and access to the HBO Max app. For more information we have this link here.
Our team can look at our available options for TBS, TNT, and sports channels. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us: 1. Click "Sign In" if necessary. 2. Click the "Direct Messaging" icon. 3. Click the "Start new conversation" (pencil and paper) icon. 4. In the "To:" line, type "Xfinity Support". 5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 6. An "Xfinity Support" graphic will replace the "To:" line. 7. Type your message in the text area near the bottom of the window. 8. Press Enter to send it.
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XfinityJeniece
Official Employee
•
4.6K Messages
25 days ago
Hey there, @user_75bc47, thanks for reaching out through Xfinity Forums regarding your HBO Max subscription. Your HBO Max subscription doesn’t necessarily include the same live channels as an Xfinity TV package. Are you looking for TBS, TNT, and sports channels in the Max app or in your Xfinity channel lineup?
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