Visitor

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1 Message

Sunday, July 12th, 2026 9:29 PM

hbo max glitch

my HBO max keeps buffering or completely stalling.  My smart Samsung is new and updates are current. no other streaming channels stall like this.  What's up Xfinity???  my cable internet is strong, not overloaded with devices and unchanged.  

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Official Employee

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4.1K Messages

3 days ago

Hey there, @user_pfm5pf, thanks for reaching out through Xfinity Forums regarding HBO Max. I can understand how this glitch would be frustrating, especially when your internet connection is performing well and other streaming apps are working without any issues. When the buffering occurs, do you receive any error messages or error codes?

Visitor

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2 Messages

2 days ago

I'm having the same problem. I followed all of the suggestions in the Xfinity service app and I rebooted all of my devices. No change.

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