Visitor
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1 Message
Getting access denied message at log in
When I try to log into streaming app or xfinity app, I get the message:
Access Denied
You don't have permission to access "http://login.xfinity.com/login" on this server.
Reference #18.2e8d2117.1794422404.4405dec
https://errors.edgesuite.net/18.2e8d2117.1794422404.4405dec
XfinityJanelle
Official Employee
•
2.6K Messages
20 hours ago
Hey @user_wwm68x , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your login to the apps. I would be more than happy to offer my assistance looking into this further for you. Have you attempted to clear cache and cookies in the browser and log in there? We would recommend uninstalling and reinstalling the app as well. Please let us know if these suggestions do not work.
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