Favorites missing on iPhone and iPad, 11/10/26

So we are paying you gobs of money every month for you to [Edited: "Language"] over our viewing experience?! Why the [Edited: "Profanity"] do I have to wade through more than 150 low def guide channels when all I want to see are the digital high def channels?!

@XfinityJohnG​ any idea how soon we can expect to have it fixed?

@XfinityJohnG​ 

If they are already working on this known issue for Samsung TVs, why then was the software that lacked FAVORITES released today, 11/10, for my iPhone and iPad?  It sounds like there is a total lack of communication within Xfinity.

The only information we have been provided is that the problem with the favorites is a known issue that is currently being worked on. 

This baby is one step beyond stillborn, and I’m not convinced that Infinity’s “brilliant” engineers can fix it and keep it alive. Respect your customers. Retract this sick puppy and restore access to the previous working version. I am paying Xfinity $291/month and so far you have shorted me out of at least $30 worth of the service I’m paying you for. The damage grows by $10 a day. Stop the bleeding and make it right with your paying customers, or get ready to defend a class action lawsuit that will cost you millions more in damages than immediately restoring a working service.