ESPN Unlimited appears active in my subscriptions but I can’t sign in.

Thank you for reaching out to our team here. I can definitely assist you with getting that subscription activated. If you’re subscribed to a Xfinity TV tier that includes ESPN, you can also use your Xfinity ID and password when prompted for TV provider credentials to access ESPN Select content. 

If you’re subscribed to a video TV tier that includes the ESPN channel

You have access to ESPN Unlimited at no additional cost. Follow the activation instructions below to activate your account and watch in the ESPN app.

1. Complete the activation steps, then open the ESPN app on your TV or mobile device.
2. Go to the Settings (gear icon) or select a program to watch.
3. Select Log In with MyDisney account.
4. Enter your MyDisney account email address used from the activation process.
5. Click Continue and follow the on-screen prompts.
   • Note: When connected to your Xfinity Internet in-home WiFi, your Xfinity credentials will be automatically recognized once you sign in to the ESPN app with your MyDisney sign in.