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Visitor

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3 Messages

Tuesday, November 8th, 2022 2:44 AM

Error tvapp-00273

Can’t stream any channels 

Official Employee

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383 Messages

3 months ago

That is not good, @user_55d8c0. My team and I would be more than happy to help look into this with you if you're still having issues. If you are, what devices are you attempting to watch your channels on and have you attempted any steps so far? 

Visitor

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3 Messages

3 months ago

The Xfinity live person said I have to be hooked up to my wifi at home to stream?

Official Employee

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667 Messages

That is correct for certain programs and or Networks. Some channels must be streamed in the home and others can be streamed without your home network. The app will display the channels that can be accessed off of the home's internet. 

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