1 Message
Error: tvapp-00195
I'm trying to put xfinity stream on my roku tv and every time I put the activation code in it tells me the package is not available on my device, I've opened and closed the app, un-installed and reinstalled the app and restarted my device and none of those have fixed the issue.
XfinityMarcos
Official Employee
•
1.8K Messages
3 months ago
Hello user_pvv4l5, thank you for visiting our Forum for help with your Stream app issues, I can definitely help find a resolution. I love using the Stream app, so I totally get how this could get pretty frustrating, but I have your back on this. I see you've sent over a DM already, and I'll work with you there going forward. As a friendly reminder for next time, please first create a public post and hold off on sending a DM until being requested by an official employee. Sending an unsolicited DM is a violation of our Forum Guidelines.
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