Regular Visitor
•
24 Messages
Error TV App-00114 - please clear your browser cache
This problem started today for both my computer and my wife's computer. No matter what browser we use, it will not let us watch streaming programming, and gives this error
Error TV App-00114 - please clear your browser cache
Only clearing the cache and cookies doesn't help. Rebooting the computer doesn't help.
Chat with an agent gave me a ticket number after about 1/2 hour.
I'm using WIN 10.
I am able to watch programming from my Amazon Fire tablet just fine.
I get the same message using Chrome, MS Edge, and Firefox. So I don't think it's the browser.
Xfinity support tried rebooting the modem.
I also tried Clearing Cache on TV Box.
Nothing seems to help.
It seems to me that the problem is Xfinity streaming website
Woodsr7
Regular Visitor
•
24 Messages
3 years ago
Several people with same problem.
Just got a call back from Comcast - he says they're working on it,. but may take 24hours
0
sjal
Frequent Visitor
•
32 Messages
3 years ago
Having same problem with MAC. Browser is Chrome.........Any help you can give me please pass on......I called Xfinity help.....rep had no clue......and sent om my way........Thanks.....
0
0
user_0b8838
Visitor
•
3 Messages
3 years ago
I get the same error message on 2 different PC's windows 10 and 11 Chrome, MS Edge, and Firefox.
0
0