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21 Messages
Error message opening Xfinity Stream app on Roku
Does this error message mean that unless I have Xfinity internet, I can’t watch the Xfinity Stream app on Roku? I have Verizon for internet service. So if I’m on my Verizon FIOS, I can’t launch/watch the Xfinity Stream app on Roku? What is the reasoning behind this?
Accepted Solution
BruceW
Gold Problem Solver
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26K Messages
2 years ago
Yes, by design. See https://www.xfinity.com/support/articles/xfinity-stream-app-faqs:
The web portal at https://www.xfinity.com/stream and the Stream app for mobile devices work with any ISP, but the (formerly "beta") "Stream App for TV Partner Devices" only works when connected to your home Comcast Internet service. Why? My guess is $$$.
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