I'm frustrated that I can never watch TV on my computer, only on my iPhone which is way too small to enjoy it. I cleared cache cookies and browsing history. I talked to a rep who wanted me to shut down my computer but my computer has been recently shut down and this problem has always existed since I got wifi hooked up again. I also tried on different browsers and both had the same error.
I saw in the forum where a rep said the problem was the person had two account, which I do too. The phone rep could not help me so I'm hoping this might be solved here. If not, I'll just skip the TV benefit of having xfinity in my home again.