I have the same problem with my Samsung smart TV. For me, this issue (app giving me TVAPP-00148 error when trying to view Live Channels) started this past Tuesday (01/16/2024). After talking with Xfinity Customer Service, I was given Maintenance Ticket No. SI064679648 and was told that they are trying to correct this issue. This has been an on-going open issue. And, they stated that this issue applies only to Samsung TVs.
To all Comcast customers that have this issue, I would call Comcast and request a discount or refund on paid services.
I have the same problem with my Samsung smart TV. For me, this issue (app giving me TVAPP-00148 error when trying to view Live Channels) started this past Tuesday (01/16/2024). After talking with Xfinity Customer Service, I was given Maintenance Ticket No. SI064679648 and was told that they are trying to correct this issue. This has been an on-going open issue. And, they stated that this issue applies only to Samsung TVs.
To all Comcast customers that have this issue, I would call Comcast and request a discount or refund on paid services.
Thank you for reaching out to us here @user_mign27. There is a known issue with the stream app on Samsung devices. Our engineering team is working to get that corrected as quickly as possible.
PharmGut
Contributor
•
21 Messages
10 months ago
I have the same problem with my Samsung smart TV. For me, this issue (app giving me TVAPP-00148 error when trying to view Live Channels) started this past Tuesday (01/16/2024). After talking with Xfinity Customer Service, I was given Maintenance Ticket No. SI064679648 and was told that they are trying to correct this issue. This has been an on-going open issue. And, they stated that this issue applies only to Samsung TVs.
To all Comcast customers that have this issue, I would call Comcast and request a discount or refund on paid services.
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PharmGut
Contributor
•
21 Messages
10 months ago
I have the same problem with my Samsung smart TV. For me, this issue (app giving me TVAPP-00148 error when trying to view Live Channels) started this past Tuesday (01/16/2024). After talking with Xfinity Customer Service, I was given Maintenance Ticket No. SI064679648 and was told that they are trying to correct this issue. This has been an on-going open issue. And, they stated that this issue applies only to Samsung TVs.
To all Comcast customers that have this issue, I would call Comcast and request a discount or refund on paid services.
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0
XfinityJohnG
Official Employee
•
1.2K Messages
10 months ago
Thank you for reaching out to us here @user_mign27. There is a known issue with the stream app on Samsung devices. Our engineering team is working to get that corrected as quickly as possible.
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