U

Wednesday, January 17th, 2024 3:18 PM

Closed

Error code happy-00148

I have a Samsung TV that is 1 year old and I just got this error code tvapp-00148. I can see the menu but can not open a channel. How do I fix this?

This conversation has been merged. Please refer the main conversation:

TVAPP-00148

Official Employee

 • 

2.2K Messages

1 year ago

Hi, @user_t8cq8e! Thank you for taking the time out of your day to visit our forums page for help with that error code on your Samsung TV. I use the Stream app on my Samsung TV all the time so I understand the importance of getting this fixed. I am sorry to learn about this experience. We can help. Was the app working on your TV for some time before experiencing that error code? Would you mind providing us with your TV model code, serial number, and software version? Here are the steps below to determine this.

 

  1. Make sure the Samsung Smart TV is connected to the internet.
  2. Press the Smart Hub button on the Smart Control remote to go to the Samsung Home screen.
  3. Scroll to and select the Settings icon (gear to the right).
  4. Arrow down to Support.
  5. Arrow right, then down, then select About this TV.
  6. From here, they'll see the Model Code, Serial Number, Software Version, etc.
forum icon

New to the Community?

Start Here