karenpooh77's profile

New Poster

 • 

1 Message

Wed, Aug 28, 2019 5:00 AM

Error code 8100 for the 2nd day PLEASE HELP

I can't watch channel NBC because for ERROR CODE 8100 NOT HAPPY!!!!!

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

New Poster

 • 

1 Message

2 y ago

Try logging in thru https://www.nbc.com/live instead of the xfinity streaming site.

Rustyben

Expert

 • 

24K Messages

2 y ago


@karenpooh77 wrote:

I can't watch channel NBC because for ERROR CODE 8100 NOT HAPPY!!!!!


what is the rest of the error code (might be at bottom of page). In what country is your device you are using?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Administrator

 • 

4.3K Messages

2 y ago


@karenpooh77 wrote:

I can't watch channel NBC because for ERROR CODE 8100 NOT HAPPY!!!!!


@karenpooh77,

 

We sincerely apologize for your experience while attempting to watch NBC. This is a known issue that we are actively working with NBC to resolve.

 

In the meantime, as mentioned by user @snazzyt, you are able to use your Xfinity username and password to view NBC content directly on their website or app. We appreciate your time and patience while we work to get this resolved as soon as possible.

New to the Community?

Start Here