Visitor

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1 Message

10/10/2026 3:23 PM

Encountering TVAPP-00209 on Xfinity Stream app

I an encountering TVAPP-00209 on Xfinity Stream app. Nothing has changed on my account. It was working fine last night and this morning on my iPhone and iPad I am receiving the same message. I’ve tried restarting and reinstalling the app nothing has solved the problem.

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Contributor

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113 Messages

2 days ago

Given all the Xfinity Stream issues showing up on these forums, it might be a while (weeks?) before they fix it. Unless it's something not related to everything else Xfinity Stream people have been having issues with over the last week(s). Just hang in there with everyone else and keep paying your bill so you don't lose the service you have that doesn't work anyway LOL

Official Employee

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3.2K Messages

5 hours ago

 

user_p3vw3oThanks for the details. Since you're seeing the same TVAPP-00209 error on both your iPhone and iPad, and reinstalling the app didn't help, let's try a couple of things:

• Sign out of the Xfinity Stream app, then sign back in. • If you're connected to WiFi, try switching to cellular data, or vice versa, to see if the error persists on a different network. • Confirm you're able to sign in successfully at xfinity.com using the same Xfinity ID. • If you have access to another device, check whether the issue occurs there as well.

Let us know the results, and we'll be happy to take a closer look if the issue continues.

 

Visitor

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3 Messages

2 hours ago

Encountering the same issue. Happens on all Apple devices iMac, iPhone, etc. just started happening. Already executed the list of troubleshooting tasks, including reinstalling app, rebooting modem & router, logging out and back into app, trying different network/cellular,etc. Can someone at Xfinity please fix this?

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