4 Messages
DVR recording won't play on Stream
I have a Toshiba Fire TV. Have used Stream on it for months. Recently any recorded shows will not play on this TV. When I select the the show to watch it only gives the options to "Delete Recording" or " Go to Recordings". I can watch the recorded shows on my iPad via the Stream app, but not on the TV with the Stream app.
HELP
XfinityDemitrius
Official Employee
•
2K Messages
2 years ago
Hey @Mjaxon56,
Thank you for visiting our official Xfinity Community Forums support page. We would be more than happy to assist with your Xfinity Stream app issue. Would you be able to provide us some additional details such as if you are connected to your In-Home network when attempting to access the DVR recording as well as if the recording is still airing versus if the program/recording has ended? Do you also have any set-top boxes within the home that are experiencing the same issue? We hope to hear from you soon to see how we can get you back up and running again.
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