Disney+ Hulu and ESPN Select included with WIFI Bundle

For weeks now I have been contacting Xfinity as we updated our Xfinity package and we were 'told' Disney+, Hulu, & ESPN Unlimited/Select were now included. I followed ALL the instructions to activate the streaming services, cancelled my direct subscription to Disney+/Hulu/ESPN Select for the savings as I was 'told' I had with the new Wi-Fi bundle. I HAVE NEVER BEEN ABLE TO GET ON THE Channels. Yesterday was almost a 3-hour call trying to fix even with a rep from Xfinity AND Disney on the line. The Disney side indicates Xfinity did not activate my subscriptions and Xfinity says it is something else. 

We had a very important college Senior Day softball game to watch on ESPN+ yesterday so finally I reinstated my direct personal subscription to all three. I would like a refund or some form of compensation from Xfinity for all the troubles and still cannot get on the channels through Xfinity, not on TV's, Phones nor Tablets.  So now I am paying $49 a month direct to Disney+ and supposedly get with Xfinity but NO ONE CAN FIX.

I truly feel Xfinity makes everything so difficult, so they do not have to honor their commitments. I fully intended to bring this to the attention of the FCC, Consumer Financial Protection Bureau & State of Connecticut.