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Tuesday, April 21st, 2026 9:24 PM

Disney+ and Hulu Won't Activate

Disney+ and Hulu are supposed to be included.  When I hit the activate button it sends me to Disney+ who then says "You are attempting to activate an offer for a subscription through a third party partner." and sends me back to Xfinity.  How do I get around this to activate Disney+ and Hulu?

I've tried calling Xfinity's customer service who sent me into a store who sent me to Disney who sent me back to Xfinity.  Everyone just keeps sending me in circles to get this activated and it's been close to 2 months already.

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