Why is episode 8 missing. It’s been a week, and the comments are showing up all over the internet. It’s widely known and customers are very unhappy. When is this going to be addressed. We have showtime and paramount + subscription.
@anacrider We would be happy to check into the missing episodes for you. Please reach out and send us a direct message with your full name and service address to get started.
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thanks, @user_ebyi23, for meeting us here in our community about Dexter Episodes 8 and 9. I see they are available. Can you confirm if you were able to watch them? If not, I recommend logging out of the Xfinity Stream app and back in.
Hey @user_s5etsr, Thank you for visiting our official Xfinity Forums Community support page. We are currently aware of an issue where Dexter: Resurrection S01E08-S01E10 are missing from Paramount+ with Showtime OnDemand. Our teams are looking into getting the content restored as soon as possible. We recommend checking again in a few days to see if the content is available.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Why is episode 8 of Dexter Resurection missing from my Paramount Plus Showtime through xfinity? I can get episodes 9 and 10 (and 1-7 episodes), but when I click on episode 8 it wants me to upgrade to Paramount Plus. I already have Paramount Plus Showtime through xfinity. I see that this is a common problem from other posts, and one solution is to log off and log back on, but this app is managed through xfinity and I don't understand how to log off and log back on. Can you help?
anacrider
Visitor
•
1 Message
7 days ago
Why is episode 8 missing. It’s been a week, and the comments are showing up all over the internet. It’s widely known and customers are very unhappy. When is this going to be addressed. We have showtime and paramount + subscription.
1
user_wbkfii
Visitor
•
1 Message
6 days ago
I have the SAME issue. This is ridiculous! Been on the phone with Xfinity for over an hour trying to figure this out to no avail!
0
0
XfinityLinda
Official Employee
•
2.1K Messages
5 days ago
Thanks, @user_ebyi23, for meeting us here in our community about Dexter Episodes 8 and 9. I see they are available. Can you confirm if you were able to watch them? If not, I recommend logging out of the Xfinity Stream app and back in.
0
0
user_s5etsr
Visitor
•
2 Messages
4 days ago
I’m missing episodes 9 and 10 also
0
0
user_s5etsr
Visitor
•
2 Messages
3 days ago
Still missing episodes 9 and 10 I was in the phone for hours with xfinity last night and no one can figure this out. SMH
1
user_dr5mhu
Visitor
•
2 Messages
2 days ago
Why is episode 8 of Dexter Resurection missing from my Paramount Plus Showtime through xfinity? I can get episodes 9 and 10 (and 1-7 episodes), but when I click on episode 8 it wants me to upgrade to Paramount Plus. I already have Paramount Plus Showtime through xfinity. I see that this is a common problem from other posts, and one solution is to log off and log back on, but this app is managed through xfinity and I don't understand how to log off and log back on. Can you help?
0
0
user_afnsvh
Visitor
•
1 Message
10 hours ago
I am also missing episodes 8 and 9. I have chatted with xfinity afew times but not resolved
0
0