Greetings, @Cheyenne10 and @user_f95fd4! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! At this time there is no way to delete movies from the purchased list. I will pass along the feedback to the proper channels for future enhancements. Please let us know if there is anything else we can assist you with as we are here for you 24/7!
I have been trying to answer to same question. 4 xfinity online experts can't do it. The 4th, after talking to top tech person says it is not possible. She said only way was to close account then reopen!! Does anyone know how to delete a movie under purchases??
Greetings, @Cheyenne10 and @user_f95fd4! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! At this time there is no way to delete movies from the purchased list. I will pass along the feedback to the proper channels for future enhancements. Please let us know if there is anything else we can assist you with as we are here for you 24/7!
I’d like to know why COMCAST IS DELETING MY PURCHASES!!!???? I’ve purchased 299 movies in the last 5 years & lost 104 movies that Comcast has deleted! WHY COMCAST??? WHY? None of your employees in the billing department or technical department can tell me why this keeps happening! It’s the third time in 5 years! I’ve had to repurchase 2-3 times the same movie then they refund me & remove the movie from my account! Robbery is what they do! Here’s a few that I can remember!
Responses
Accepted Solution
ComcastMichael
Official Employee
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2.9K Messages
3 m ago
Greetings, @Cheyenne10 and @user_f95fd4! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! At this time there is no way to delete movies from the purchased list. I will pass along the feedback to the proper channels for future enhancements. Please let us know if there is anything else we can assist you with as we are here for you 24/7!
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user_f95fd4
Visitor
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1 Message
3 m ago
I have been trying to answer to same question. 4 xfinity online experts can't do it. The 4th, after talking to top tech person says it is not possible. She said only way was to close account then reopen!! Does anyone know how to delete a movie under purchases??
1
micheal_nichols
Visitor
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1 Message
3 m ago
I’d like to know why COMCAST IS DELETING MY PURCHASES!!!???? I’ve purchased 299 movies in the last 5 years & lost 104 movies that Comcast has deleted! WHY COMCAST??? WHY? None of your employees in the billing department or technical department can tell me why this keeps happening! It’s the third time in 5 years! I’ve had to repurchase 2-3 times the same movie then they refund me & remove the movie from my account! Robbery is what they do! Here’s a few that I can remember!
Heaven help us
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