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user_5ec6b8
1st Topic

Visitor

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2 Messages

Thursday, June 13th, 2024 5:51 PM

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Commercials blocked when streaming Fox channels at home

It has been normal for commercials on Fox channels to work on computers on my home network.  Today, they are being blocked as if I'm streaming from another location.  Is this intentional?

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3 months ago

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XfinityKassie

Official Employee

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1.2K Messages

3 months ago

 

user_5ec6b8 Happy Saturday! Thank you for reaching out to our Community Forums Team regarding your streaming services. Congratulations on no commericals! LOL! I'm kidding. I'm happy to help you address your concerns today. Are you still experiencing this issue, and have you tried any troubleshooting steps? 

 

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user_5ec6b8

Visitor

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2 Messages

Hello Kassie.  My commercial blocking issue seems to be resolved.  I didn't do any troubleshooting...it just fixed itself.  Thanks.

3 months ago

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XfinityPeterH

Official Employee

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1.4K Messages

@user_5ec6b8 thank you for letting us know and glad to hear it! Please feel free to reach out should anything else come up. We are here for you and thanks for being in our Xfinity family! 

I am an Official Xfinity Employee.
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3 months ago

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