Friday, September 8th, 2023 12:42 AM

Comcast channel list

I have a new insignia fire  tv with a wireless box outside on my deck it allows me to use all the fire stuff but is not picking up any Comcast channels when I scan it comes up with zero channels. This box is suppose to be linked to the primary in my living room

Official Employee


1.4K Messages

3 months ago

Hey there, thanks for reaching out through Xfinity Forums regarding your wireless TV box. I completely understand wanting to make sure you can watch on your new TV! How exciting! We would be happy to help with troubleshooting the box. Have you made sure that the Wireless box is connected to your in-home Wi-Fi network? It will need to be connected to the in-home network to ensure it is working with your services! 

forum icon

New to the Community?

Start Here