New Poster
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18 Messages
Cloud DVR
I have only cloud service for DVR. After a year or so with no issues I cannot view recordings or recording schedules consistently in the iOS app or Fire tv app. I have 2 iPhones and 3 Fire TVs. It is intermittent on all devices. I can see recordings on my PC and am currently streaming to my TV from this to watch recordings. I’ve spent over 5 hours on the phone with billing and various levels of tech support. Still waiting for a call back from a tier 3. Just terrible service.
Ticket cr117566259
joenkim
New Poster
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18 Messages
11 months ago
With DVR available on iOS.
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joenkim
New Poster
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18 Messages
11 months ago
steaming to TV from laptop.
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joenkim
New Poster
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18 Messages
11 months ago
I had to log in to all my apps today. I was hoping to see progress, but now I can’t get to recording on PC. Complete loss of DVR function.
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joenkim
New Poster
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18 Messages
10 months ago
Still not fixed. I got a call today from XFinity to tell me my issue is being bundled with many others having similar problems. Of course I’m still paying for the service that I can’t access. No ETA.
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