Gold Problem Solver
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271 Messages
Chromecast Streaming is Not Working
Streaming to a Chromecast device from the Xfinity Stream website or from the Xfinity Stream app on an Android phone is NOT working. The computer or phone will connect to the Chromecast, the Chromecast will display "Xfinity Stream Ready to cast", but the video never plays. If you disconnect from the Chromecast, the video will play normally on the website or app.
user_905075
Visitor
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2 Messages
4 years ago
It’s working for me. Just tried streaming a program from the stream app on my iPad. DVR saved program and a live program and both worked. Great news!
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user_803d4c
Visitor
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2 Messages
3 years ago
It quit working today. Once again you cannot stream to chromecast. The TV says ready to cast when it should cast and my android phone says "Media not selected". Same problem as it was month ago and now its back. How long will it take concast to fix this time?
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Tcalg
Gold Problem Solver
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271 Messages
3 years ago
I just checked, and Chromecast casting is working just fine for me.
Chromecast users should be aware of a related issue with Xfinity... some users are limited in the number of Xfinity streams they can stream at the same time. If you have a web browser and a mobile app open at the same time and try to do Chromecast from one of them, you might see this same error. Once you close either the web browser or the mobile app, the Chromecast stream will start working again. Just a suggestion.
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user_803d4c
Visitor
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2 Messages
3 years ago
Thanks Tcalg. That wasn't my issue but I did close everything down and did a restart. Working now. Thanks
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user_33d3fc
Visitor
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2 Messages
3 years ago
We also have been having an major issue with the Xfinity Stream app. It is only recognizing one google chrome cast device. All other devices are not being recognized but they are able to work with other apps. @Comcast please fix this cause this is very frustrating
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user_33d3fc
Visitor
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2 Messages
3 years ago
My xfinity STREAM app is not working with my chromcast beginning 12/21/21 once the Xfinity Stream app has been updated. PLEASE HELP Xfinity, this is stressful and frustrating that an update makes things worse.
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PrincessB7787
Visitor
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2 Messages
3 years ago
Today is 12/21/2021. 2/3 of my chromecast devices do not show on my xfinity stream app. In October we were having issues, so we purchased a new chromecast device and all 3 devices were working on 3 different tvs. Yesterday everything was working but today when we tried to cast to the basement tv we went to the TV casting icon and only one device was listed. Where did the other 2 go? We deleted and re-downloaded the xfinity stream app AND reset the google chromecast. Xfinity reset the internet and now I have been escalated to a higher tech support and a time ticket was created and I should be receiving a call back tomorrow. But I’m not sure how I can get this resolved. We have 1 cable box and 1 dvr box, high speed internet, xfinity security and all the movie channels and we pay good money for it each and every month. On time and in full it is wrong to not be able to have all our services working.
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user_815966
Visitor
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1 Message
3 years ago
Everything was working fine with streaming to my Chromecast device from my Xfinity Stream app, the problem started with an update Xfinity did early Monday morning to the Stream app, since then streaming as stopped working (works with every other streaming app like Netflix and Prime Video). I have spent nearly two hours on the phone with technical support on two different occasions and they were never able to solve the issue. Also, both techs I spoke with said they were unaware of the issue. According to this thread, it appears to have been a problem for some time. I spend too much money every month to have issues like this. About ready to dump Xfinity for a different service.
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user_288f28
Visitor
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3 Messages
3 years ago
Difficulty with streaming xfinity to our chromecast tv. This has become a frequent problem! We pay monthly but yet unable to stream shows, movies, live television, etc, and is extremely frustrating. Clearly based upon this forum we are not the only ones but this needs reviewed and taken care of.
why pay for xfinity if we can’t even use it?
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user_d847d1
Visitor
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5 Messages
3 years ago
This is my third post about the same issue, which is that after your last streaming app update one of my two Chromecast devices was removed from your list. Everything I have tried from dealing with your app to dealing with the google home app and the devices did not work. And, all other casting I’ve tried on both devices work! So I swapped the two devices on the TVs so that I can get your app to allow chromecast on my living room TV. But, this is just a temporary fix because I want Chromecast to work with your app on my bedroom TV as well. So please acknowledge it’s a problem with your app and give us an estimated time for fixing it. Thank you.
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user_78c5fa
Visitor
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1 Message
3 years ago
Having a similar issue with the new app update the went out mid December. I have multiple chromecast and other streaming devices that i used to be able to connect to the Stream app. After the update, the Xfinity stream app only shows 1 option in the list at a time. Only if i unplug that device is it replaced in the list with 1 other (and only 1). Tried support on Twitter, but they basically told me to delete and reinstall, which didn’t work. After back and forth with a few different people for a few days, they then said it was “known issue” but didn’t know when it would be rectified. Anyone else seeing the same?
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user_ee7479
Visitor
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1 Message
3 years ago
I’d just bought the newest chrome cast not knowing all of these issues! Mine says it can’t even detect the device! What a waste of time and money!
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