Visitor

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1 Message

Saturday, August 30th, 2025

Can’t sign up for Streamsaver

I’m an xfinity internet customer that can’t sign up for streamsaver using the normal online link. Text live agent and phone agent couldn’t figure it out either. They can’t add streamsaver to my account because I don’t have a cable plan but streamsaver should be  available to internet customers as well per the terms, so how could I sign up at this point? Did they change the terms?

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Official Employee

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2.1K Messages

1 day ago

Hey @AGDC18, Thank you for visiting our official Xfinity Forums Community support page. Very strange how the account is not able to get enrolled in our Xfinity StreamSaver subscription. I would be more than happy to take a look and see if we can get it added to the account. 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.

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