Visitor
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1 Message
Can’t log into xfinity stream on apple tv
I get a login loop. Scan the qr, enter the code, login to xfinity. Tv says you’ll only be able to use this on home network. Click ok.. goes back to login. Its attached to xfinity Wi-Fi at home.
CCEthan
Official Employee
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1.4K Messages
2 years ago
@user_c4e88c. Thanks for letting us know! I don't see any known issues and we will want to put in a ticket attached to your account. Direct message your name and address and we can do that!
Make sure you are signed in to forums
1. In the top right corner, you'll see a little chat icon(direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon
2. Hit the compose button to the right of "conversations"
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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