Can't Access Disney Plus Bundle [Edited]

Hi there, @Ruthjake. Thanks for reaching out to us here on the Community Forum and sorry to hear you're having trouble accessing Disney+. So we can assist, could you provide some detail as to what happens when you attempt to access it, as far as the process you take and what errors you encounter? 

Same issue did it get fixed?

Having the same issue with Disney+ in the bundle subscription. Disney+ is not connecting to my xfinity account. Visited xfinity store and they weren't about to log-in either. Suggested I contact Disney.  Spoke with customer service at Disney who could not resolve the issue. They recommended contacting xfinity...again. What is the workaround?