Visitor
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1 Message
CABLE TURNS OFF, THEN BACK ON
Why does my TV turn off, then back on 1-2 sec later? I believe it's the box and would like to have a replacement asap. I have re booted
Visitor
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1 Message
Why does my TV turn off, then back on 1-2 sec later? I believe it's the box and would like to have a replacement asap. I have re booted
DreamSayerZ
Problem Solver
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518 Messages
3 years ago
Hi this forum is for the Stream website. You should post your question in the X1 section here;
https://forums.xfinity.com/topics/x1/602d56fae6b3965d18e3a599
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XfinityRyanE
Official Employee
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1.1K Messages
3 years ago
Hello @user_111ddb, thank you for reaching out to help with your TV services. When you notice the TV turn off, is it the TV itself or is the Xfinity box rebooting? Also, how often does this happen, and does it seem to happen at random or during specific times?
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Bob-B30
Visitor
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1 Message
2 years ago
I received my second 4K box about a week ago and now doing same as the first: The box turns on after a second or so it tuns off then second later comes back on. This goes on for anywhere from 5 to 10 times, and sometimes more.
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