1 Message
Activating Netflix and Apple TV through Streamsaver
After adding Streamsaver to my subscription, I did not receive an email to activate Netflix or Apple TV, only Peacock. However, when I go to Xfinity.com/yoursubscriptions, there is an activate button next to Apple TV and nothing next to Netflix. If I try to activate my Apple TV account it opens the app only to say "Cannot Connect" - however, it is not an internet connectivity problem. As for Netflix, there is not even an option to try to activate it, and no, it has not automatically activated it either.
XfinityArmand
Official Employee
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2.1K Messages
3 months ago
Thank you so much for taking the time to reach out to Xfinity Support here on out Community Forum @kai.p. We are so glkad to hear from you and want to help in any way that we can. No worries! You have reached out to the best team to get things squared away for you. Can you tell me if you are using the correct username and passwords when attempting to activate?
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user_rk4pd1
2 Messages
1 day ago
I am not able to activate my account
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